What is True North?
True North is a ground-breaking international conference that will provide a forum for critical conversations about issues at the intersection of society and technology. It will focus on how to re-imagine and reaffirm tech as a force for good in the world.
What is Communitech and why is it hosting this event?
Communitech is a public-private innovation organization that helps technology companies start, grow and
Where will True North take place?
True North conference and workshop events will take place at LOT42 in the City of Kitchener in Waterloo Region, Ontario, Canada. Social and networking events will occur at venues throughout Waterloo Region. More information about the conference location can be found on our location page.
Where is Waterloo Region?
Waterloo Region is the western end of the Toronto-Waterloo innovation corridor. It’s a rapidly growing urban
I need a visa to travel to Canada. Can you help?
Yes. We are happy to send you an invitation letter once your ticket is purchased. Please email us at firstname.lastname@example.org with your request. To determine if you need a visa, please visit the Government of Canada Visitor Page.
Can you help me convince my boss to send me to True North?
Absolutely! We’ve provided a letter template to help explain why True North is an important opportunity for organizations concerned with technology, society
I’d like to volunteer at True North. Where can I apply?
Thank you for your willingness to help! With 2000+ guests expected, it’s important to have great volunteers and we’re extremely interested in having your help. If you are interested in volunteering at True North email us at email@example.com. PS: You. Are. The. Best!
Are media passes available for True North?
Yes. A select number of True North passes will be made available to members of the news media. If you’re interested in media accreditation, please submit this application form.
I’m a new mom and need a room for pumping or breastfeeding. What do I do?
A private room is available onsite for women who are breastfeeding. Visit the info desk at the conference entrance for more details.
What time do the doors open at LOT42 on May 30 and 31?
The doors at LOT42 will open at 8:30am on May 30 and 31. See the conference schedule for event start times.
Are prayer rooms available?
A prayer room will be available onsite. A limited number of prayer mats are available. Visit the info desk at the conference entrance for more details.
Is the conference pass transferable during the conference?
No. Conference passes are unique to an individual attendee, and they are non-transferrable once the conference has started. Lost or stolen conference passes can be replaced at a cost of $50 CDN. We’ll need to see your government-issued ID first, please.
Are group rates available?
Yes. Groups of 10 or more are eligible for the True North group rate. So round up your peeps, your team
Can you invoice me for my ticket(s)?
Yes. We can invoice your organization for orders of 10 or more tickets. (See the note about “gathering your peeps” above!) Please contact us at firstname.lastname@example.org for more details.
I can no longer attend True North. Can I get a refund?
Yes. Refunds will be issued until May 21,
How can I transfer my conference pass before True North starts?
You can transfer your conference pass in Eventbrite before May 21,
Where can I find a receipt for my ticket?
Eventbrite should have emailed you a receipt when you purchased your ticket. If you didn’t receive an email or you can’t find it, you can log into Eventbrite and print another one.
How do I get to Waterloo Region?
Easy answer: planes, trains
How do I get to LOT42?
Another easy answer: automobile or shuttle! Once you’ve arrived in Waterloo Region, you can drive to the conference location at LOT42, hire a car, use a ride-sharing service or catch the free shuttle from your hotel. For detailed information regarding shuttle schedules, parking and directions to the venue, visit the Location page.
Do I pay for travel?
Yes. You will need to cover your own travel costs and hotel. Travel expenses to Waterloo Region are not included in the conference fees. Your True North conference pass only includes shuttle transport from designated locations in Waterloo Region to the conference venue at LOT42 in accordance with the schedule provided on the True North
Can I bring my luggage to LOT42?
Sorry, your luggage must remain at your hotel. Luggage is not allowed at conference venues.
What is a land acknowledgment?
A Land Acknowledgement is a formal statement that recognizes the unique and enduring relationship that exists between Indigenous Peoples and their traditional territories.
Why do we recognize the land?
To recognize the land is an expression of gratitude and appreciation to those whose territory we reside